Live Support is Here!

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Live Support is Here!

Post by Austin on 2010-06-21, 19:49

Social Island Members,

Our live support center is now up and running! It can be identified by the blue banner on the forum header. You will notice that it will switch between online and offline at times. We try to have it running 24/7 but thats not possible as the only person running it is me(Austin). Our other administrators are going to be activated and will be able to run it soon. The support center has two sub-categories in it "Support" and "Other".

Here is what each provides:
  • Support- For all site related issues.
  • Other- For any question's and support for off-site things(like how to install something).


Please respect the support center, any abuse will result in NO support center or IP ban at Social Island.



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Re: Live Support is Here!

Post by Leo on 2010-06-21, 21:18

Great job Austin! I wish I was a supporter! SadSmile


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Re: Live Support is Here!

Post by phio_chan on 2010-06-23, 12:20

nice new service. great work, Austin! ^^


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Re: Live Support is Here!

Post by Austin on 2010-06-24, 04:12

Added a "Live Support Status" button which opens a message stating the current standing of Live Support(like Down, Running, Offline)



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Re: Live Support is Here!

Post by Austin on 2010-06-27, 17:00

I found one thing with live support, if you use chrome with it it has some sort of error text behind it, other browsers should not like IE.



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Re: Live Support is Here!

Post by phio_chan on 2010-06-28, 02:25

it's also good as I'm using FireFox right now. ^^


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Re: Live Support is Here!

Post by Austin on 2010-06-28, 20:45

After an issue, live support is running again perfectly.



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